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Frequently Asked Questions

Q: Who are you guys? 

A: We are Adam and Lucy, a small team of psychedelic advocates who decided to create access for others. Psychedelics changed our lives for the better and we believe psychedelics should be legalized and de-stigmatized for adult use.

Q: How safe are your products?

A: They are so safe that we use them ourselves. All our products are tested by reagent kits and we usually post the results on our IG. We also strongly recommend Get Your Drugs Tested if you ever want to be completely certain of the purity of your products, whether you purchase them from us or from somewhere else. Stay safe! 


Q: Do you deliver outside of the Vancouver and the North shore?
A: We generally keep our deliveries within these areas, but we can make exceptions depending on the delivery address and order quantity.

Q: How will my order be shipped?
A: Your order will be shipped using a prepaid Xpresspost envelope. The contents will be sealed in an additional letter envelope and will appear to be a typical letter.

Q: What payment methods do you offer?
A: We accept e-transfer payments as well as cash for delivery/pick up orders. 

Q: Do you offer same-day delivery?
A: We offer same-day delivery for orders placed by 8pm.

Q: How often are products restocked?
A: When products are running low or sold out, we generally get a restock within 2-3 weeks. 

Q: Why wasn't free shipping applied to my order at checkout?
A: Don't worry, we will apply free shipping to your order after checkout!

Q: Why is Hofmann Hangout the best place to buy psychedelics online in Canada?
A: We do everything we can to ensure that our customer service goes above and beyond most dispensaries. We source our products from the best teams in the world while many other dispensaries sacrifice quality for convenience.

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